We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified; you can be assured that it will only be used in accordance with this privacy statement.
When you visit our website, online platform, or app you may be asked to provide us with information as follows:-
The information we collect during the registration process through our platform or app is product specific. We will never ask for any information that is not required to fulfill the product or service you or your employer on your behalf has selected or where you are a childcare provider, you have been nominated to provide by a parent who wishes to pay you with childcare vouchers.
1.1.1. WHERE YOUR DATA IS STORED
All data is held in the UK. Only approved individuals can access the site. Your data can only be viewed by our staff.
By submitting your personal data, you agree to this.
1.1.2. REFUSAL TO GIVE INFORMATION
For all products/services, refusal to give information during the registration process will result in the user being unable to complete their application.
1.2. WEBSITE AND APP SECURITY
Any information you submit over the internet is sent at your own risk.
We have strict procedures and security features in place to keep your data secure once we receive it.
Similar to other commercial websites and apps, our website/app uses a technology called “cookies” (see explanation below, “What Are Cookies?”) and web server logs to collect information about how our website or app is used.
Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our website or app, and the websites visited just before and just after our website.
1.2.1. WHAT ARE COOKIES?
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website or app, that site’s web server/computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies.
Each website/app can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website/app to access the cookies it has already sent to you, not the cookies sent to you by other sites, therefore private information supplied to one website/app cannot be read by another organisation.
1.2.2. HOW DO WE USE INFORMATION WE COLLECT FROM COOKIES?
As you browse and navigate around our website or app, cookies are used to differentiate you from other users to prevent you from seeing unnecessary advertisements or requiring you to log in more than is necessary for security.
Cookies, in conjunction with our web server’s log files, allow us to calculate the aggregate number of people visiting our website/app and which parts of the website are most popular. This helps us gather feedback so that we can improve our website/app and better serve our customers.
Cookies do not allow us to gather any personal information about you and we do not generally store any personal information that you provided to us in your cookies.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We will protect the data that you entrust to us via appropriate security measures and controls. Please see related policy Data Protection and System Security for further information.
Our website, platform, and app may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We won’t share your information with any other organisations for marketing, market research, or commercial purposes, and we don’t pass on your details to other websites.
The only exception will be where we are obliged by law, for purposes of national security, taxation, and criminal investigations.
If you have previously agreed to us using your personal information for direct marketing purposes in relation to Bravo Benefits products and services, you may change your mind at any time by unsubscribing directly within any communication received, writing, or emailing us.
5.1. YOUR RIGHTS
5.2. DATA QUALITY
We recognise the importance of data quality and will develop and maintain up-to-date information.
In order to be confident in the data that both Bravo Benefits holds and our customers provide us with, we need to be assured that the data we hold is:
If you are an employer, we will ensure that all data relating to the employer account only will be anonymised in our platform 7 years after you request your account to be closed. This does not include data relating to employees’ accounts. This will include any backups of data and cannot be reversed.
If you are an employee who has used our Childcare Voucher scheme, we will ensure that your data will be anonymised in our platform 7 years after you request your account to be closed. This will include any backups of data and cannot be reversed.
If you are an employee who has never used our Childcare Voucher scheme, your data will be anonymised in our platform immediately after you request your account to be closed. After 1 month this will also include any backups of data and cannot be reversed.
Bravo Benefits is registered in England and Wales.
Registered Company Number: 06758298
ICO Registration Number: Z2411286
Bravo Benefits Ltd
Telephone: 0330 333 9100